After 2 failed attempts to sell badges, Comic Con will giving it another try this Saturday. They supposedly have a new system that will not crash in the middle of purchasing (we'll see).
They even have instructions to guarantee a smooth transaction:
- Do NOT create a TicketLeap account at any time. These accounts are only for people hosting events. We don’t pre-store credit card information for ticket buyers, you will have to enter it manually on Saturday when you purchase tickets. By not creating an account before, during or after tickets go on sale this leaves our Support Team free to help those who need assistance.
- Check your browser settings. Make sure you are running the most current version of your web browser. Please note that Internet Explorer 9 (which is in beta) will not be supported during the purchasing process. In addition, check your browser settings to make sure that JavaScript is enabled.
- Have your information ready. Be sure your credit card billing information and each badge holder’s information is 100% accurate. If you enter your credit card information incorrectly, a pending charge will be placed on your card and your tickets will NOT be purchased. You will need the first name, last name and email address of each badge holder to complete your purchase.
- Don’t time out your session. Once you have successfully put tickets in your shopping cart, you have 15 minutes to complete the necessary buyer information. If you take longer than 15 minutes your tickets will be released.
- There are no phone sales. Comic-Con tickets can only be purchased online, so have your computer ready at 9 a.m. PST on Saturday.
2 comments:
There are tens of thousands of ticketed conventions/meetings/events in America every year. Why is the purchase process for this one so difficult?
"They supposedly have a new system that will not crash in the middle of purchasing"
That statement now has to replace the word "NOT" with the word "RELENTLESSLY" to be accurate.
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